Papa Johns Pizza - Miami

Title: A Terrible Experience at Poppa John's: Beware of Rude Manager and Poor Service Rating: (One out of five stars) I recently had an extremely unpleasant experience at Poppa John's that left a sour taste in my mouth. My order for the new garlic stuffed crust pizza, placed for pick-up, was mishandled by none other than the store manager himself. From the moment I received my order, it was clear that this visit to Poppa John's would be far from satisfactory. Upon receiving the pizza, I quickly realized that it was not what I had ordered. Instead of the garlic stuffed crust I was eagerly anticipating, I received a regular crust pizza. Understandably frustrated, I called up the store manager to explain the situation. Unfortunately, what followed was a shocking display of rude and disrespectful behavior on his part. The manager not only argued with me but also used offensive language. His dismissive attitude and lack of empathy were astonishing. Instead of offering a solution or rectifying the mistake, he outright refused to replace the incorrect pizza. It was disheartening to witness such a complete disregard for customer satisfaction and basic decency. What made matters worse is that this was not my first encounter with this manager's unpleasant demeanor. It appears that his rude behavior is consistent, making it abundantly clear that nobody should subject themselves to such mistreatment by spending their hard-earned money at this establishment. Customer service is a vital aspect of any business, especially those in the food industry. This experience at Poppa John's was a stark reminder of how a single individual's disposition can taint the reputation of an entire establishment. A rude and disrespectful manager not only reflects poorly on the company but also creates an unwelcoming atmosphere for customers. While I cannot comment on the quality of the food itself, as I never received the correct order, I can say with certainty that the service and treatment I encountered were abysmal. I strongly advise against patronizing this particular Poppa John's location if you value being treated with respect and courtesy. There are numerous other pizza establishments available that prioritize customer satisfaction and provide quality service. Spare yourself the disappointment and frustration by exploring other options that will undoubtedly provide a more enjoyable dining experience.

Received this pizza the the other day ... unacceptable!! Food: 1 Service: 1

Service: Take out Meal type: Dinner Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Cheese Pizza

They take too long and are confused Service: Take out Food: 5 Service: 2 Atmosphere: 3

Tried this place 3 times now. Absolutely minimal toppings. DO NOT ORDER FROM HERE. Check out reviews on Yelp (1.5 stars). This place is horrible. Food: 1