Mount Shasta - Michigamme

The service is terrible. waitress is extremely rude and took 20 min to bring us 1 beer. 30 mins later our food is still not here.

We needed a bathroom on a long trek through the UP, and we stumbled upon this restaurant. It was close to lunchtime so we decided to make mealtime out of the emergency bathroom break.At first, I did feel like we were kind of unwanted. All of our questions were answered though, minus the overly-friendly-wait-staff smiles, but we don’t actually like people, so the service without a smile didn’t bother us at all.We asked what she recommended to eat and took her suggestions. Our group all tried different burgers and one went for the fish. Everyone was delighted. The food was delicious, and the prices were decent. Our group of five walked out with a bill under a hundred dollars, and the server got us all of the extras we asked for. By the end of our meal, she may have even cracked a smile—or she may have been relieved we were finally leaving. Meh…either way a smile is a smile :

Our waitress was very rude. I ordered a rum and diet coke but the pop was flat. I only drank a half of glass of it and when I mentioned it to her, she wanted to argue with me instead of just apologizing and giving me a new drink. Then when my husband asked for some ketchup after he got his meal, she let out a big sigh and huffed away to get it. I'll never eat here again. I asked for a medium well burger and mine came out pink and mushy but the waitress never came back to check on us during the meal so I deducted that from the tip. She would've gotten alot better tip if she wasn't so rude and checked on us during the meal. The prices were outrageous too! Stay away from this place!

We ate at Mt Shasta in mid-August, 2023. We were the only customer for a mid-afternoon lunch/dinner. We were soon joined by plenty of diners. My wife and I had the Whitefish dinners and the soup and salad bar. The whitefish was the best we've ever had! The s/s bar was excellent, too.Wheelchair accessibility: The front door is not challenged-friendly, as my wife use a walker. I was not aware of wheelchair entrance. No one suggested using that exit. Our only concern.

We had reservations for four at 4:00 on Friday. We know this is a busy time for them,so we went early.We had a good meal and we’re enjoying a glass of wine after dinner . We were interrupted by our waitress who said I don’t mean to rush you but your table is reserved and has to be ready in 20 minutes. I looked around and there were other tables for four available. This is a pricey restaurant not a fast food place. I do not feel 1 and 1/2 hours is over extending our welcome.In my opinion this is very poor customer service for a supposedly fine food restaurant! We will not be back!