Caffe Nero - Mid Sussex

Being part of a chain of cafes, this one is identical to every other Caffe Nero. Naturally, the differences would be location and staff. As far as I am concerned, both were ideal. They heated my toastie just the way I like it, with my coffee of a decent quality. The only thing was that only two members of staff were present, with a fair amount of customers to serve. Because of this, my waiting time to be served was not ideal. The staff did their best though under the circumstances.

Lovely friendly staff, always attentive and chatty! Would recommend as a regular coffee spot, lots of comfy seating too. P.S wheelchair accessible location with loo available

I enjoy the general ambience of Café Nero in East Grinstead and the coffee is better than Costa and Starbucks, even if a little on the pricey side. I always feel a little sorry for the staff in the cramped area they have to work in and wash the crockery. But my main bugbear is the toilets a pokey, florescent bulb lit midden. Please do something about these poor facilities. Really puts me off going there.

Caffe Nero coffee is definitely my film favourite for actual coffee amongst the coffee big boy brigades. But it does seem that the one in East Grinstead have major staff issues when it comes to clearing and wiping tables. The last four times I have been there it has been absolutely filthy. The tables were piled high with cups, and customers were clearing them themselves. I too have had to move dirty cups on to other tables and ask staff for a cleaning cloth. Don't get me started on the toilets as I may well gag! Surely they divide staff into a couple behind the counter and one on the actual floor clearing and cleaning. I much prefer the nest over the road now, as you can be assured of the cleanliness.

Not the cheapest place in town quite expensive to be honest i love coffee there coffee is ok i have tasted better and value for money.