Kfc - Middlesbrough

Usually good, this time poor, the gravy was very thin almost watery. Chicken was dark , overcooked and dry. Fries had more eyes than a box of spiders.

Just got home from kfc drive through North Ormesby Middlesbrough, after having to park up in bay 2! I had ordered a single Twister and 3 piece of chicken and a Twister box meal.... I opened my food bag to my devastation on discovering my 3 piece was three chicken drumsticks for around £5.50 for three scraggy dark meat drumsticks which BTW went straight in the bin I wouldn't even give the local stray a drumstick they are that cheap and nasty! In my understanding you are supposed to get a variety of chicken pieces! You know the breasts the white meat??? Those! Absokuteky disgraceful to think that that is OK to charge some one £5.50 for 3 chicken drumsticks which I never eat, wouldn't even buy them from a supermarket to cook myself.... The Twister wrap had been on a diet! The wrap was huge and could hardly find the fling inside of it! After spending £16 I am sat wondering what I can have to eat! That isn't right is it??? Massive massive wide berth AGAIN! only had just gone back after a 6 month wide berth... I really wouldn't be sad to see these shops close... The batter on chicken is definately not the same as back in the 90's......it is not OK!!!

We ordered via the machines in the restaurant. We sat and waited at least half an hour before our food was delivered. Other people who were sat complained as they were there longer. We noticed that all the delivery drivers and drive through customers were being served straight away. When the food arrived we had items missing and the wrong size delivered. I went to the counter and they rectified the missing items but the girls attitude was not very good. I asked if the chips were large and she replied Yes, they are chips! I went back and my husband went to the counter and was treated completely differently to me. They filled up my daughters drink which was undersized and cooked and replaced our regular fries for large. By the time this was sorted the rest of the meal was cold. We will not be coming to this KFC again as you treat the delivery guys much better than the customers. One was stood by me and got served before me! Not impressed. We paid over £24 and did not enjoy the experience at all and it was such a shame as it was our daughters 12th birthday!!

Popped in with a very simple order, just a mini fillet burger. Was in a rush so upon getting it I made a hasty exit, only to find on opening that the rather uncomplex item I'd ordered was completely wrong, first there was no lettuce, secondly instead of the pepper mayo that was supposed to come with it instead whoever made it just liberally sprayed ketchup all over the bun. Since putting ketchup on something basically makes it inedible for me this meant I had nothing to eat and had to throw the wretched thing away without a bite taken. I'm genuinely baffled why the staff at this place decided to make an unprompted change to the recipe, it strikes me as an inexcusable thing to do.

Restaurant is filthy. Could have walked round talking photos of the places (as it was pretty empty) and all the food and litter all over the floors. Employee just side-stepping the mess.... gross