Olive Garden Middletown

No wait at 7:45 on a Saturday! That was great! However, we were informed that the kitchen was running an hour and a half behind schedule. They could seat us, but we would have to wait an hour and a half for dinner. Naturally, we decided to go somewhere else, and now I can't help but wonder if that was their intention all along.

What a fantastic experience! Hunter was a great server. We learned that he had only been there for a week, so we made sure to give him a tip of 100%. We encourage everyone to do the same!

This Olive Garden has a classic vibe. The service was good overall, but we had to wait a long time for our drinks, not due to the waitress, but because of delays at the bar. We ordered the roasted ravioli, which was heavily covered, and the marinara sauce was very hot. My partner's carbonara sauce was also quite sharp. Our meal took longer than expected because we had to wait for the dishes to cool down as well as for our drinks. Probably not a place we would rush back to.

Almost always order the takeout and eating is great. the star of the restaurant is the blonde hair lady that performs eating for the curb-side pickup. I forget her name, but she's so nice and friendly. food: 4/5

Chain restaurants have started a poor trend of not taking reservations. The ap stated that there was no wait time here at 430PM so we chose this location for dinner. Upon arrival we were greeted with a 20 minute wait time.The hostess then bluntly stated they don't take reservations on weekends. Even though this policy isn't listed anywhere in the APP. We generally don't visit restaurants as a family with wait times as we have children.The waitress was delightful. I assume she was new as she forgot bread sticks. We ordered chicken and shrimp scampi and we got shrimp fettucini instead. We made it work as we picked out the shrimp and fead it to the kids and took the fettuccine home for lunch.My suggestion change your policy on reservations. Offer a positive solution like your customer service tried instead of being rude. Have a manager double check new hires as our order was definitely wrong despite how pleasant the waitress was.