Wendy's - Middletown

Best chicken nuggets I've had at any Wendy's. Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Service: Delivery Meal type: Other Price per person: $100+

Food is fine if you're up for a wild wait. It's Wendy's, the food is what you'd expect. However the management seems problematic. A lot of delegating going on, but no doing. At any point the manager could have stepped in and helped any of her staff and moved through their orders a little quicker, but she apparently felt it better to just ask for our patience and then stand with her arms folded looking at the poor girl she had running the front move around like a maniac to try and get literally anything done. The girl actually working was assembling orders, taking orders, organizing things for the online orders, and handling what looked like drive thru orders. The cooks were working as best they could, understaffed by the looks of it, and as I said the manager just standing with her arms crossed. Delegation is important, but it isn't a crime to you know, actually do anything to help your staff. One guy in line walked out, the other one behind me was showing active frustration, but this lady held steadfast in her approach to not lift a finger. I won't be coming back.

I placed a mobile order for a Baconator sandwich. That was all. Pick up time was for 12:05 pm when I arrived burger was sitting in the chute, it was 12:15 before I finally got my order. Folks ordering at the counter were getting there orders before I received mine, burger was cold. I don't know what y'all are doing there but I'm no longer paying higher prices to compensate for paying employees more!!! Also start putting napkins in the bags for front counter!!!!!! NO MORE WENDY'S!!!!!!!!!!!

Food was alright. People there really rude. It might be busy but it’s not hard to give decent service. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 4 Service: 2 Atmosphere: 2