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Feedback gevenThis place is an immediate favorite! The service was exceptional! The cashier was kind, knowledgeable and helpful. We ordered a matcha milk tea with regular boba and a mango slush. Will definitely be back and would definitely recommend!
I really enjoy the variety they have and the quality of all the drinks. The palace is pretty big and clean. I like the seasonal drinks they have too.
They broke heath code right in front of us! They made my wife drink wrong because they rang it up wrong then charged us for the premium topping on top of the basic topping price that we already paid for. Then took our tea, opened it and just added the Bubba into the tea and resealed it... after I told them that she didn't one the jelly they had into it THE MANGER took her drink started to STRAIN it out into a new cup and when I called her out on it telling her she can't do that she looked at me and said I was straining it and throw it away. She strained it into a NEW CUP just to throw it away???? Okay Manger keep breaking health code and lying about it. I did call the health department and reported this place for the violation will also be calling upper management about the terrible Manger and customer service this place had. The unfortunate thing is the tea we got was delicious.. just soured by the poor customer service.
Had the seasonal pumpkin coffee with grass jelly. Was pleasantly surprised it was a pretty good drink. The staff was nice and atmosphere was cool and festive.
Had a misunderstanding ordering one of the teas (my daughter didn?t want bubble and got bubble in her tea) the workers were kind and courteous about it and made her something without the bubble. The teas and slushies were very tasty, the kids and I enjoyed them and it was a great atmosphere. I recommend this place and their drinks.
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