McDonald's - Midland

I recently had a disappointing experience at a restaurant where it took 25 minutes just to receive a parking card at the drive-thru window, and then another 30 minutes before receiving my food. Despite being a loyal customer for 13 years, the service was slow and the manager seemed incompetent. I ended up leaving without eating and will not be returning in the future.

Both stalls in Midland, Ontario are owned by the same family and offer excellent service. However, I have consistently had my orders incorrect (despite being very simple) and the quality of the food is not great. I have expressed my concerns to them multiple times but have not seen any improvement. It is disappointing that the owners seem to prioritize money over their customers. I will not be spending my money at either of their establishments.

Please bring back Jordan Matty as a member of the kitchen staff, or even as a manager. Jordan was exceptional in the kitchen, setting world records without breaking a sweat, like making a Big Mac in just 0.5 seconds. McDonald's Midland is truly missing our savior, J Matty, and having Jordan back would definitely improve the overall experience. Other than that, I had a good time at McDonald's today.

Faster service. the received meal was what was ordered. the staff was friendly and efficient. meal was hot and fresh

Provided quick service. Meal received was what was ordered. Staff was friendly and efficient. Meal was hot and fresh