Kauai Sandton - Midrand

Tried their Avo No Bull burger and was pleasantly surprised by how pleasant it tasted. So glad I was willing to give it a try, considering that my experience with other black bean burgers have not been great. The combination of rockets, red onions, and the slice of tomato with a toasted bun made it an overall happy affair although it was a bit weird how the bottom bit of the burger seemed cold/room temperature compared to the top bit with the burger and toasted top part of the bun. Order was processed fairly quickly.

I posted a review on Sunday and I see it was removed. I have been a client of Kauai for years. Sunday I bought a princess wrap at Sandton City and the wrap was like sauce when I got home. The chef did not apply the correct amount of ingredients. The incompetence of the people will cost the company it's brand. To date no response on my complaint. I will not buy from the retail chain again.

Bought a princess wrap yesterday, got home and the wrap was like sauce. The chef did not apply the correct combination of ingredients, very bad experience

Update: of late 2022+ they have improved their their service, no complaints so far, good job! Prev: Great food when they get your order right. I've had it twice now where the ingredients are wrong e.g. Plant Power wrap is missing orange. This can be solved by just telling the customer when they take the order that they're out of that ingredient (if it's not incompetence when making the wrap). Will no longer order from there.

The order was a little bit chaotic but I got exactly the wrap that I ordered although I had to change some ingredients due to my fructose intolerance. It took a while to prepare my wrap but it was crowdy so I could expect that! The wrap tasted really good and the ingredients were really fresh!