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Feedback gevenWhen we were there, it was a Sunday about 1pm. The dining room was closed, only drive thru available. The line was long, 25 min.wait time. Come to find out, only 2 people were on staff that day. We had to pull into the parking lot and wait another 25mins for our order. We got the impossible whopper combo, it was good. I must say that the young lady that took our order and brought it out to us was very kind and calm. People were yelling at her due to the long wait and she handled herself very well under all the pressure.
We got there and they took more than 5 mim to take our order on the drive through, they made us wait extra time to handle our foor and it was overcooked. The store was locked up and we had to.go to the gas station to use the bathroom. Even knocking they didn't open it for us.
There's absolutely no way the employees could get slower or ruder. also the only tea they have is sickening sweet for some reason they don't have unsweet tea. even though they have tea to add sugar to they don't have tea to not add sugar to. I would attribute this to laziness and not wanting to make it?
I love their Double Cheese Whopper just wish I didn 't have to order extra cheese to get two slices to make it a true 'double ' cheeseburger! Otherwise they 're always/usually consisten and Good!
Pull up,see female employee outside at a car and then she walks inside. I proceed to drive thru. Waited at drive thru,no response. Called inside,no answer. Walked inside and see 3 male employees standing around front counter conversing. Ask for manager when a female employee walks up with a frown on her face. Manager comes out of a room with a drawer. No greeting. I proceed to ask about owner of store/general manager. She informs me with a smirk,while pulling the right side of her jacket open to show her name tag that she is the general manager. Never once asked if she could help me,nothing. No kind of customer service ethics. Horrible horrible place. They really should shut down! If Chelle(the general manager)is any indication of the type of service you will receive,RUN!!!!