The Shack Mililani

Definitely great burgers here. The staff is always really nice and the atmosphere is cozy calm. I really like the frozen drinks here and burgers. Just wish the burger buns were thicker cause it falls apart quick. But a really good place!

Today is 18 AUG 2024, and I ordered the Ribs, and it tasted a little off. The ribs were tough to cut through, which I thought was off. I returned the ribs to the kitchen, telling my waitress they did not taste fresh. I substituted the meal for the Kalbi, which was terrific. But the part I found highly unprofessional was for the gentleman who brought my replacement food, explaining that the ribs were fresh because they were cooked Friday night, 16 Aug 2024. That is not the definition of fresh and should not be sold. I just wanted to give everyone an insight into my experience.

Kid-friendliness: Do not bring children to a bar and grill

Food is good and drinks are banging but service is always so slow

Incorrectly taken orders, poor service, obscene waits. I get bad nights happen but this was unforgiveable. Do not come here as a group. I definitely expected more.