Marks And Spencer - Milton Keynes

Nice mocha hot, and toasted t cake rest of the food cakes pricey Can be busy and toilets not always nice

If I'm out on a shopping trip around Milton Keynes, I usually end up in Kingston by the afternoon and gasping for a good cup of tea. M&S cafe is usually my go-to for that as anywhere else in the vicinity does not make a good brew. However I'm thinking about not going anymore because recent visits have been off-putting due to the mess left on the tables and even the seats! There never seems to be anyone cleaning and tables are left with trays from previous visitors with dirty plates and empty cups. Not only that there are drink spillages on the tables and greasy crumbs and butter smears all over the seats. This makes it rather difficult to find somewhere to sit comfortably avoiding messing up my clothes. Come on Marks, I though you had a good reputation?! Scones are lovely though.

I made an appointment for a bra fitting on 8/3/19 when I arrived for my appointment it had been double booked, not the staffs fault, I had been into the store and booked only to be told on the day that someone else was already there for my appointment that they had booked on line , Ashley was very good (exceptional) she went out of her way to make sure I was dealt with quickly and efficiently, nothing was to much for her. She is a asset to the company and feel she should be acknowledged and rewarded for her brilliant customer service, if it hadn't been for her you would have lost a sale as I would have walked out

Unlike many other reviews, I always find this outlet well stocked, staff helpful and cleared and cleaned in timely way. The food is the standard M&S offering but for some reason the jacket potatoes here are a cut above other outlets. Keep up the good work!

My party stopped by for a quick snack during lunchtime and found that the restaurant was not busy. However, there was a limited selection of food available, with no cheese scones, only fruit ones, and very few of them left. The staff were brusque and did not even express gratitude. Tables were not being cleared, so I ended up clearing one myself. To add insult to injury, the seat cushions were in poor condition and needed to be replaced. Is this the standard that Marks expects their customers to endure? We were not impressed.