Pronto Pizza - Milton Keynes

We waited for 1.5 hours to be delivered a cold pizza. When we called to to discuss this the man on the phone said oh well you can have discount next time we are busy. I didn't want a discount we just wanted a hot pizza. He then told me nothing he can do. Poor customer service and poor quality food. Save your money and order elsewhere

Ordered 1 pizza and waited 1 hour for delivery when questioned the man was nothing but rude. Utterly disgusted. Never using the service again.

Firstly, the advised time was quoted as 60 minutes, as per the email but instead the pizza arrived after 90 minutes. Secondly, I was given misinformation about the time of delivery by a man who answered the phone, who 's answers were inconsistent. On the first phone call the man gave one answer, then another, then changed his answer to the prior one, all on the same phone call. At the end of the phone call he said 1-2 minutes. After more than 5 minutes I made a second call. On the second call he denied this the answers on the previous phone call and changed his answer to a few minutes. This was more than 6 minutes after his 1-2 minutes answer. When challenged on how long appropriately, he said that a few minutes could be as long as it takes. He said a few minutes could be minutes or hours or any time. This is a quote from him. I would rather he had just told me the truth, that is that it is on it 's way, which would have been a reasonable answer but he would not say this, but instead would not give a straight answer. This was most unhelpful, inconsistent and indecisive. Thirdly, the delivery driver did not use our path, that leads to the house but instead thought it was acceptable to traipse across the grass and over the plants. He came of the path, and walked over the plants. The plants! This is not acceptable. There is a path that leads directly to the house. Absolutely diabolical! The lowest possible review has been given!

I ordered pizza and cheesecake, but the pizza arrived cold and the cheesecake was frozen. I was disappointed with the quality of the food, especially since it was good at first. I will not be ordering from this restaurant again.

The order was missing a family platter and all of the sauces. It then took nearly an hour for the rest of the order to be delivered.