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Feedback gevenAfter a 6 hour car ride, my family and I just arrived at the Hyatt hotel. All 5 of us are starving, so we decided to try the restaurant in the lobby. We waited 14 minutes before getting up and leaving. We were not even acknowledged during that time. There is 1 other party that was seated right before us, and they got water and were ordering when we walked out. This is totally unacceptable for any restaurant, especially one that charges $4 for soda and $15 for entrees. We are
Went there for a Anime Convention, the menu is limited because of this, but that was fine. We had the cheese curds, double cheeseburger, chicken caesar wrap. All were delicious, I wish I had good things to say about the service. Our waitress Tamera was the worst ever. We got our silverware wrapped in our napkins after we finished eating, and that was after asking 2 different people 3 times. We finished our drinks pretty quick and didn't get a refill till after we
If I was just reviewing my breakfast experience this morning it would be easily a 5 star. The staff was amazing! Our server Sergio was amazing along with the other staff as well. The buffet was delicious and beautifully presented. If I was reviewing my dinner experience last night it would be a 2 star at best. Service was horrendous and the wait staff were very unfriendly. Food was mediocre. Long wait for food.
Horrendous service, had to ask three time for a glass for our beer! Waited a solid hour for food in an empty restaurant. Also was told to wait 5 minutes by the podium before being seated...in an empty restaurant. Food quality was low but presentation was very nice. Breakfast buffet akin to those I?ve seen at freaking motels but costs 18$ for an adult. But is free for kids 5&under, thus the 2 stars.
When arriving were told due to the ?one? event voucher my group had we wouldn?t be allowed to sit in the normal dining area. There were three in my group and I informed them that myself and my wife also wanted to eat. The hostess informed me the two of us would be paying full price. I came in expecting that because if I go to any restaurant wanting to order and eat that has always been the process. I asked them will we be sitting in the normal dining area since we are