Brass Key Restaurant - Milwaukee

They do not clean here!! I can not believe I look up a 5 star restaurant and this pops up! A family member worked here and they could not believe the mouse traps and the very thick dust that covers the walls, lights and ceilings. Owner Gets mad at the waitresses when they give out napkins and straws. Reuses food that’s unfinished. So many customers complained that the family member had to leave the job because she was embarrassed. I can’t believe this place hasn’t been closed down. If you don’t believe me… go ahead and take a closer look next time.

They had a $45 or $49 special for two lobster tails and filet. Also came with soup or salad and dessert. Steak was actually cooked correctly the first time.

Food Service A+ Happened upon this place and saw they had steak seafood. I love a good crab cake and decided to give them a try. Best decision! They were delicious! Hubby enjoyed the steak lobster and child ate the entire 8oz burger! The staff were super friendly and the food was prompt. Hidden gem !

You can get a lot of food for a good price. I will say that quality of said food will vary depending on the dish. This is mostly a review for the breakfast menu. I have never gone wrong with the eggs, pancake, waffle, and the toast is impeccable with multiple options, but I would be wary of the biscuits and gravy. And the coffee is good. And bad coffee can pretty much ruin any good diner experience. There’s a lot on the menu so you’ll have to learn what you like and do not like. Obviously this is a diner, you’re not getting 5 star quality, but the food is great for the price and the staff is friendly, and very capable. I never see more than two waitresses and they do counter and serving so they’re very good at what they do. If you’re looking for a hearty breakfast, this is a great option.

The workers are super busy that you can't even asked for anything because there running off to serve others, there just short staff thought. Good for older folks.