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Feedback gevenWe brought in 8 couples with kids from a baseball tournament. Place was dead but took over an hour to get food. They claimed one cook and it'd be slow. I used to be one of two cooks who served 200 people. Not acceptable. The bartender could care less about our service and seemed like he wanted to go home. Avoid this place and this hotel. Smells like weed everywhere. Don't stay or eat here. Horrible.
This restaurant was the worst dining experience that I've had in Wisconsin in two weeks on my business trip, very unpleasant. In a party of 3 we only got two placement setups. The waitress wasn't very attentive as my glass of water was empty more than it was full with. I did get a refill but I had to ask for it. I ordered a steak and baked potato and wasn't asked how I wanted my steak prepared. When I asked about it, I was told that it was done already and it's medium to well. The steak was fine but my point was I wasn't given a choice. Then I wasn't given a steak knife nor condiments for my baked potato which was very dry. Then I looked at the ketchup bottle provided to my wife and it was just filthy so filthy that she had to open it with a napkin. In hindsight we should have left when the waitress Amanda didn't come right back to see if we were ready to order like a well run restaurant waitress would have. I never leave reviews for these kinds of things because I usually settle my business with managers. I try to offer my experience in a constructive fashion that allows the establishment to examine my complaints. This was the first time that I had ever asked for a manager and couldn't get one. Amanda said that she had been searching for one for 10 minutes and couldn't find him. I explained to her everything that I just wrote here and told her that since she can't find the manager I will have to take my experience elsewhere so that's why I am leaving this here. Poor poor experience.
With Lent soon approaching us, I felt it was crucial to right this review now. It strictly is on the Friday Fish Fry. Well I with also sprinkle in a dusting of the Packer nostalgia... This is a real option here- ALL YOU CAN EAT COD- Fried OR Baked. Like what ever you want more of!!! Below, I will go over some typical requests I asked Sharon our server for and she delivered without batting an eye. I will have two more baked cod and two more fried cod please. DONE I will have three more baked cod. DONE I will have one more baked cod and one more fried. DONE. My water glass never went empty, service was pretty exceptional, and the food was better than expected. I did not like the tarter sauce though. I spent half my meal trying to put my proverbial finger on the ingredient I thought messed it up, and I came to the conclusion that it was cloves. I may be wrong, with the guess, but regardless, it was not good. The full bar is attached to the hotel and has some excellent GBP (Green Bay Packers) memorabilia. I would say my second favorite in MILW only falling short to Matty 's in New Berlin. Quality pieces. I also must comment on the bathrooms. A+ for that. The all you can eat is like $11.95 (US)!! For a pretty fancy place, I was really impressed with the price point. Staff was first class, I saw them deal with a couple that were fresh right out of the jerk store. Just a pleasant experience. parking was a little confusing because it jives with The Clairon Hotel and Mike Sweeney 's Gym. Late night happy hours 9pm-11pm, and regular happy hour from 4pm-6pm. Fish fry runs from 11AM-10PM. Don 't let daylight savings screw you up with the hours. It falls in the middle of lent this year.
Came down for a glass of wine and to eat after traveling all day with work. I received the wine in a wine jug. Expecting a wine glass, it did not appear. I asked politely if I could have a wine glass, to be told if I had a wine glass don 't you think I would give you one ! Really! I would expect it would be normal to give me the wine and explain they had no wine glasses. Easy, you would think. I paid for my wine and gone to eat else where. Not sure how they are in business. I don 't normally right reviews unless it is exceptional but felt I needed to share this worse experience ever. If the owner sees this review you have a good opportunity to train your employee on customer service. I am sure the food is good but not staying to be spoken to like this again. Oh forgot to mention that I asked for a small whiskey glass which I received, then to be told to pour all the wine in the jug into the glass so she could take the jug away. OMG. Officially the worse service ever.
THIS RESTAURANT IS NOT CLOSED. The Hotel has changed names and the restaurant was remodeled. They had been serving people out of a banquet room while the remodeling of the restaurant was done. The main dining room is remodeled and OPEN FOR BUSINESS. They have an AUCE FISH FRY for $14. I will dine and report back soon. I have been a customer for over 25 years here.