El Pollo Loco - Mission Viejo

The chicken soup is a straightforward take on this classic dish, but it features a generous amount of chicken.

The best flame broiled chicken you can get!! ...but you do-es-yourself and don't get out so well

Went in last night and ordered for takeout. The food was fresh and delicious. Exceptional customer service. Nacho was truly attentive and made me and my brother feel welcomed. Our order took only around 5 minutes to be ready. There wasn't many people dining in though the place seemed really clean. I reccomend this location

Visited this location last night during the busy dinner rush. The drive through line and front counter were quite busy. When I entered to place my order, I was greeting promptly by a friendly cashier named Ryan who explained the 10 piece special and took my order. I quickly noticed all of the other customers had already been helped and the orders were coming out at rapid pace. Even though the restaurant extremely busy, the kitchen staff were all working together like a well oiled machine! All of the staff were working their stations efficiently, they were communicating order statuses and updates effectively and the managers on duty were actively coordinating the orders. Great job to the entire staff, we appreciate your service and dedication to providing quality fresh food! Also, I contacted the corporate offices to let them know of the awesome job the staff did. Too often, corporate only receives complaints and does not get notified on a job well done.

I've always enjoyed El Pollo Loco, and this location is definitely one of the best. We ordered a whole chicken with tortillas and salsa, and the chicken was served hot and incredibly tender—definitely not overcooked like you find at many places. The tortillas were fresh and warm, making for a delightful meal. The staff here are always friendly and helpful. I highly recommend this restaurant!