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Feedback gevenEh, just ok. Their meat has a fresh taste to it, which is nice, but I also feel it lacks some taste somehow. I was here for a burger promo and found out the limit was only one burger per purchase. I wasn't too thrilled with that because the condition was small print in light grey off the white background which made it hard to find purposefully I suspect. That might have more to do with the company than this location in particular however. It took a bit too long for the food to come and it looked as though everyone working was family, with one of them not seemingly knowing what to do. In spite of the promo, it wasn't all that busy. I was with a couple others and we took our food to go. Unfortunately they messed up on a couple of my toppings, but it was still ok. Really good fries however. The burger was enjoyable, though I don't think I'd be too motivated to come back and pay full price. They have one of those pop machines where you're supposed to be able to choose between several dozen flavours (i.e. coke, cherry coke, vanilla coke, coke with lime, etc... , but virtually none of the flavour additions were available.
This place is halal. During the weekdays this place is pretty dead, which is nice. The burgers are not thick or huge or super well seasoned. You get a more plentiful serving of ingredients at Harveys. This place is just adequate. The price is a bit much for what you end up with on your tray. I wouldnt recommend this place unless youre looking for a burger spot that slaughters the meat in a humane way (halal).
3.5/5, .5 for service. I haven't been to a Hero in a long time, so I decided to give this place a try since I was passing through. I had a hero burger 4oz with white cheddar cheese, sauteed onions, portobello mushrooms, and hero sauce. Everything in the burger was absolutely delicious, except the bun itself was a little soggy for my liking. Considering I paid $12 for the burger I somewhat wished the burger was actually a little drier on my hands. A nice feature of this restaurant is their drinks stall. They have over 100 drinks available! How do they do that? They list the standard soft drinks available (coke, sprite, etc), but then you get options to add different flavours to your drink (such as grape, orange, etc). I found that quite neat, and it's the first restaurant I've seen with such feature. Service was great to the point the cashier came up to me later and asked how the food was. I told him about the soggy bun, but I was satisfied with everything else. I'll definitely come back.
I was visiting from the United States and our family here recommended this spot. I had the beef 4oz burger that was tasty and wasn't drowned in sauce like other places. Overall the burgers weren't messy and their signature sauce is worth trying. We had the 4 combos deal which made it really affordable for our group, especially compared to burger prices in the States.
Have not been at this location in awhile. Under new management food was great. Kana, thank you for this great experience!