Szechuan Express - Mississauga

Worst experience ever! We ordered four meals for takeout, and the staff rushed us to place our order and pay. Once we got home and checked our food and receipt, we found out that a guy named Yash charged us for five meals instead of four. We live far away and didn’t have time to go back and address the issue, so we called the restaurant. However, the first person who answered the phone didn’t understand us and hung up. When we called again, a woman picked up and told us they were very busy. She suggested we take pictures of the food and receipt and come back to the restaurant for assistance, but she couldn’t process a refund over the phone for the extra charge. This is extremely unprofessional and disappointing, especially since we have busy work schedules. We don’t know when we’ll have time to visit the restaurant and resolve their mistake of charging us an extra $13.50.

Be cautious, as they might try to take advantage of you with their combo meals. I ordered a 3-meat combo for $15, but they added $1 for noodles and $2 each for fish or shrimp. This brings your total to $22, which is far too pricey. They don’t let you know about these extra charges until after they've packed your order.

The customer service was friendly, but I thought the noodles were a bit too oily for my taste. I did enjoy the mushrooms, and both the lemon chicken and black pepper steak were quite tasty.

The fried rice was quite disappointing. It would be great to offer fresher ingredients. On a positive note, the chicken was good.

Ultimately, I ordered the sesame chicken with noodles and eggplant. The noodles and eggplant were fine, but the chicken had an unpleasant fishy taste. Initially, I thought the flavor might be due to shrimp being mixed in, but I quickly realized that the chicken itself was the culprit. I found it quite unappetizing. I paid $13.00, but only managed to eat a small portion of the noodles and eggplant; most of the meal ended up in the trash. It felt like a waste of money.