Traube Tonbach Familie Finkbeiner Kg

Basically, the Hotel Traube Tonbach is a nice hotel. However, it is by no means 5 stars but rather 4 stars. The gastronomy is at a very high level, but the service and the room facilities are catastrophic for the prices quoted. My biggest criticism is the service. The staff is often very slow and does not give the impression of being well trained. For example, when we checked out, we were assured that our suitcases would be picked up from our room. After a 40 minute wait, we finally gave up and went to reception with our suitcases. The service at breakfast is also very chaotic, the food is only replenished slowly, the waiter doesn't come by himself and orders are forgotten. The staff reacts defensively when criticized and doesn't say a word of apology. Overall, I can only recommend the hotel's restaurants (especially the Schwarzwaldstube). I can only advise against staying overnight in a hotel. It's really a mystery to me how Michelin can award 3 keys here.

Oh, it was nice to be there again. As always, a hotel to feel good about. The new building of the old main building turned out great. We ate at Schatzhauser, great service. Thank you again for that. Also big praise again to the wellness department, I enjoyed a wonderful Black Forest Hot Stone massage

It's always an event for me to be there again and again. The excellent cuisine at the highest level starts with the breakfast buffet. Every gourmet must have been there at least once in their life. Compliments to the constant top performance in this family company for tens of years.

Indescribably beautiful. We were able to enjoy the 3 kitchen. Unforgettable.

Always nice at the annual seminars. Nevertheless, the main house should be renovated gradually; Until then, the bedding could also use an update to a 5 star level. The BAR, on the other hand, is terrific as is the food.