Mrs. Fields - Monroeville

Best cookies I've had! Everyone is very nice especially the woman serving the cookies. Super clean as well.

Last day I visit with my family and we buy some cookies that was really good and fresh. The store manager was very nice and cooperative person, the store was very clean.

Ok so I ordered a heart shaped cookie cake with “SORRY FOR YOUR LOSS” on it in orange! The writing on the cake looked like a 2 year old wrote it! It was terrible and the manager or whatever that old lady was just looked at me like I was speaking in a foreign language letting her no that that chicken scratch was unacceptable!!!! She tried to give me a discount but I politely left it right there on the counter!!!

Best cookie deals around, awesome customer service experience as well!

I am not sure which location the product that we had was purchased but I found a piece of plastic in one of the oatmeal raisin cookies. I emailed them and there has been no response. And not to mention the cookie was nasty.