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Feedback gevenHad a great time! I didn't sit at a table so this has nothing to do regarding food or service. The staff was cool sound was great. Be careful where you buy tickets I didn't catch the warning on the website and got hosed
Nice venue, they have live cover bands. They charged each of us an additional $10.00 to sit at the dinner area tables, why charge us to buy dinner?? They sell food; however, they have a limited menu. The food was just OK, the steaks were not cooked as we ordered them. You should also know that they automatically add 18% gratuity to the bill, we did not know that till after we paid and three of us tipped, so they double tipped us. I thought the server should have mentioned this when taking our orders. I would suggest eating prior to going and just order drinks and enjoy the music.
1st time there, dinner was surprisingly good, rib eye and wife had the lasagna. Seating is a bit tight both on the floor and booths. Recommend Seating directly front of stage at wall, much more comfortable. Saw Poncho Sanchez. Good audio. 18% gratuity on all transactions. So I over tipped before realizing this. Would go back
First the bad: All it takes is one very rude employee to mess up an otherwise great experience. Employee re-training ??Now, the good: Entered easily and seated right away. Server arrived within 5 mins. Main courses of ribeye and beef lasagna were terrific. Drinks were strong but fairly expensive. Total tab for 2: $260. The headliner was the legendary Danny Seraphine and the CTA. He Is a true showman and the band put on a phenomenal show playing many of Chicago classics. We danced and had a great time, save the rude employee. I spoke to the manager and I truly hope this was corrected. I appreciated the drink comp but to truly keep a good thing going, the company must promptly and sincerely address problem employees. I do plan to return for another show.
Just now writing my review. Only because I am going back in November. We went to a too $hort concert in February. That was absolutely one of the best nights of my life. Can't wait to return in November. We travel from Ohio to come here.Bartender was amazing. Everything was perfect