Corallo Montecatini Terme

Booked with SmartBox. I was traveling with a friend who didn't sleep in that hotel, before leaving by calling the hotel we had made sure that my friend (couple and children) could, by paying, eat at the hotel's outdoor restaurant. The hotel had confirmed to us (also in written form via email) the possibility of doing so, so we had booked. Upon arrival at the hotel, not only did they deny all the agreements, preventing my friends from coming to the restaurant, but they also teased us with absurd and out of place answers. At the reception they had absolute inflexibility, even in the face of the written test and in any case the mix-up caused... but that didn't matter.

Highly not recommended!!! Old rooms (on the website it talks about renovated rooms), on the menu it was only possible to choose between 2 first courses and 2 second courses (I have never seen such a small and poor menu), water at 3 euros per bottle... To forget Rooms: 1 Service: 1 Location: 1

How did we arrive not even good morning €10 parking €8 breakfast dirty and very old rooms they weren't friendly at all and there's no mention of meeting the customer. You were a number not a customer never again I don't recommend it there are some better ones Rooms: Very old and dirty. Rooms: 1 Service: 1 Location: 1

I stayed in this hotel with a Smart box for two nights with my family. Parking non-existent, first free parking 8 minutes walk otherwise 8 euros from 5pm to 9am. The room was a niche with a view of the shaft, peeling and dirty walls, dust everywhere, sockets stuck with tape (I repeat that I was with a 3 year old girl), moldy shower. Last but not least, dinner... two courses with choices of dishes of this caliber: garlic and oil and chicken legs... water 3 euros per bottle, wine 5 euros per glass. The only positive note is the staff.

Despite the numerous negative reviews we read, which I honestly struggle to understand, we had a great time. We booked our stay for the Immaculate Conception weekend via a Smartbox and were warmly welcomed by the owner, an element that is worth much more than any other service. The hotel is practically in the center and just a few minutes from a large, free car park that will save you money on daily parking. The cost of the hotel is perfectly in line with the services offered, breakfast has the right amount and the furnishings of the rooms are a little dated but acceptable. Considering the location and the costs of the other hotels there is absolutely nothing to complain about.