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Feedback gevenPopped into The Waterman for a one day trip with the family to check out the MOXI museum. Location was awesome in the funk zone, super close to the beach, bars and restaurants and some awesome boutiques/antique shops. Staff was super friendly and helpful. Grabbed some extra blankets for us to help make the Murphy bed a little safer for our toddler and were generally chill and cool. Having stayed in lots of hostels around the world I think this definitely qualifies as a Santa Barbara hostel, not cheaper per se but has the vibe with the common area and kitchen. Would be super cool with a group to rent the bunk rooms and still get the vibe of a hostel and some of the stability of a hotel. The ONLY reason I’m not going full 5 stars was the pool is advertised as heated and while it was warm could’ve been quite a bit warmer for the winter months to make it really usable for family swimming with little kids. Everything else was great and would definitely stay again in the warmer months when the cooler pool would be a plus!
Great location, friendly staff, but they are remodeling and did not give a warning. The hallways were a mess of ladders , paint and drywall that you had to step over. Workers wearing respirators but the drywall dust was everywhere for guests to breath. It is toxic. When brought up to the front desk, they said, Oh well . Since this was built as a youth hostel, there is very little sound proofing for workmen banging around at 7am. I used enough marriott points at The Waterman to stay at the Ritz; this was incredibly disappointing.
The hotel was okay. Good location. I left a pair of brand new pants with a tag on them in the room when we checked out and they never got back to me. They said they would call me back and never did, they ignored all my messages. Definitely not trustworthy.
This hotel is fancy but terrible. It is so close to highway that for every second I can hear 2-3 cars passing and the window is so weak that I feel like I slept right on highway. The noise is even louder than the sound I heard when I drove my car. The room is so tight, the bed it claims to be king on Marriott app, but it is barely a queen size. Also the restroom is really small and paint smell is still there. It is a motel, but it still charges $30 for parking. For $400-$500 per night, even in Santa Barbara I can find way better hotel.
We got a pool pass. It was such a good plan! The staff is so nice. They gave us a complimentary glass of wine and a beer. The pool is not big but my boyfriend and I were the only ones for an entire afternoon
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