Chill Gelato - MONTPELIER

Such a lovely place! The gelato is very good and the service is even better! The ladies working stayed open a few minutes after closing and invited us in when they saw us walking by. When back in the area, we will definitely be coming here!

The gelato here is fantastic truly top-rate : . Unfortunately, the customer service is terrible and the prices are outrageously high $14 per pint making this a once in a while stop only . Talenti in the grocery store is less than $5 per pint and often on sale for $3-4}. You should also know that you cannot call the actual location. I very recently called ahead to order a pint because we were crunched for time. My call went to VM but was returned a few minutes later by the Owner who told me that if they weren 't busy, he was calling from his cell and was not at the actual location they could have the pint ready, but if not I could just go in and they would pack it quickly ?? . I said that another night might be better for me and I 'd try another time because of my time crunch. He said, I want to accommodate you , and that he 'd call them and let me know, but then repeated that I could just have them pack it when I got there ?? . Just as we were coming into Derby I received a text that the pint was ready for pick up great! Not great When I entered the store, there were no customers and the 2 girls working were happily chatting away leaning against the counter. I asked for my pint and they said that they needed to pack it. I said no thank you and also texted the owner to let him know. He did not reply. In hindsight, I am not convinced it was the girls fault. If the owner is reluctant to fill call ahead orders, and although I think it 's a mistake, he should just say so and he definitely shouldn 't deceive customers. Maybe they are so busy they don 't and need my business? I doubt that . I have been to the Derby Street location 4 times since the opening and have purchased 2 pints to go and every time I was the sole customer in the store. Ice cream is huge in Hingham! Every night, there 's a line out the door at the local ice cream shop in Hingham Square. Gelato Chill 's gelato is delicious, but there are delicious gelatos at other such places as well as the grocery store freezers and at much more reasonable prices. At Gelato Chill the $14/pint price, does not jive with the customer service. High-end and expensive restaurants do not survive on good food alone. If your only goal is delicious gelato then go to Gelato and Chill. On the other hand, if your expectation is to be treated honestly and respectfully and to receive good customer service at a reasonable price to go with your delicious gelato, I would go elsewhere. Why I won 't return to Gelato Chill? When I texted the owner to let him know that my pint was not ready, he didn 't say I 'm sorry and I hope you 'll try again another time , he said nothing!

The boys and I stopped by for some waffle cones and we were not disappointed. Excellent customer service and delicious ice cream!

Such incredible gelato made in the store! They offer unique flavors. We tried the a cherry flavor and rocky road. Both were great. I appreciate that they're creamy and packed with flavor but not sickly sweet. Very friendly owner too!!!

Wonder u have made cookie dough choc chip ice cream? Bec my favorite just ask ????