Starbucks - Moon

Young gentleman, Matt, I believe helped me with my coffee order, he was the best! White chocolate mocha was delicious Service: Take out Meal type: Other Price per person: $1–10 Service: 5 Atmosphere: 4

I waited 20 minutes for a tall mocha. I watched at least 20 cars in the drive through get their order with a quickness as well as people come in after me and get a bigger order before me. I went to cancel my order after they said they pushed my order twice but they said they were going to make it right then. I just don’t understand why it isn’t first come first serve. I was late for work due to this inconvenience. I’ll go to Dunkin’ Donuts before I go back there again in the morning.

I think this place suffers from poor management. The poor kids working here are working so hard, just as fast as possible. There are twenty people waiting and tons of abandoned drinks on the counter from people who waited over half an hour and gave up. There was one person on bar, and I heard him beg the manager for help. The manager just snapped at him. Then she continued wandering in and out of the back room, casually cleaning the counters, once in a while taking an order or two at the counter. This happens here every few weeks and I'm sure it's down to poor organization. The people working here serving drinks couldn't be nicer or harder working.

I order delivery from this starbucks often when I don’t have time to run out myself. Everything is always great! Today an item was out of stock, so the barista replaced it with a duplicate of another item I ordered, which I really appreciate! I’d rather have two of something I know I like, rather than a random item they chose for me. Thank you guys for all you do!

Order a venti ice matcha with double matcha.Relieved a cup of milk with barely any matcha.She proceeds to tell me that as they were making it they ran out of matcha, so they couldn't put all of the matcha in what I ordered but they decided to give it to me anyway. (Why)I got a different drink but they didn't give me back the difference in money for what I ordered.