Reflections - Rosewood Hotel Georgia

We had a really bad experience here for nye, booked in advance a group of friends of mine and when we get there they just say that had a problem with the reservation and they can’t having us, without sending any email or letting us know, at Dec 31 10pm they completely ruined our nye dinner

We had a reservations for New Year’s Eve and upon arrival we were told they were running 45 minutes behind schedule. We waited for around half an hour to then be basically told we would not be getting into the restaurant before they did last call on food and drinks at 10:30 pm, our reservation was for 9:30 pm. We befriended another couple in the lineup with a similar situation but a 9:45 pm reservation, they were staying at the hotel and we were not, they ended up getting in and were sat at a table for 4 and they were kind enough to invite us to join them, otherwise we would not have got in as that’s what we were being told when this couple came back to invite us to join them. Overall the good and drinks were good but I would not trust the restaurant to honour its reservations.

New year eve was a busy day and understandable that people stay longer than usual. We had to wait another 30 min to get our seats and the price was pricer than I thought! Overall, it was pretty good!

Our server made what was an unfortunate experience more tolerable. Reflections had overbooked reservations, so we were asked to wait 30 minutes for our table, which ultimately became 55 minutes. By the time we were finally sat, they were out of several items on the menu – food and drinks alike. Each time we used the bathroom near the front, we would wade through the several parties of people who were waiting and complaining about their wait. Since it was New Year's Eve, we felt bad that this restaurant created less-than-ideal nights for people who were there to celebrate and ring in the new year. Appies were tasty but our mains were so bad that we couldn't eat them. The flatbread was missing truffle, the short rib was extremely overcooked, and the risotto was watery and flavourless. Our server was kind enough to take the mains off our bill, and had that not happened we would have escalated the conversation to management. Generally not a good experience for a place that's considered reputable in our city. Overpriced and poorly managed.

Bro these dudes told us we had a 8:00 reso and I got sat at 9 lol