Popeyes Louisiana Kitchen

This particular Popeyes location feels like it's from a whole other dimension, I swear. How is it still in business?

Another frustrating aspect is that during 2020 and 2021, they kept the front doors closed, making it impossible to dine in or use the drive-thru during those years. Now that the doors have reopened, the drive-thru is operational, but they frequently run out of certain items. Each time I've visited this year, I've encountered this issue. For instance, I was offered a chicken sandwich as a substitute but only found out after I had already paid. The staff at the counter never warns you about what's unavailable when you place your order. Furthermore, the interior is cramped, and the workers seem to fill the limited space with all sorts of boxes and supplies. It's as if there’s a lack of proper management here; they clearly don't know how to run this location effectively. Overall, this Popeyes is significantly worse than others I've visited, such as those in Buffalo Grove, Mundelein, or Armitage in Chicago.

I've been visiting this restaurant for many years, and while I know there have been times in the past when service was slow, I was pleasantly surprised today. When I got home, my meal was still very warm, juicy, and full of flavor—quite a change from previous experiences. I ordered my lunch to go, and the service was friendly and quick.

I can't say anything bad about popeyes, I tried them today for the first time, the sandwich it was great, crispy with a good amount spicy and filled it. I would go back here to make sure the whole meal was $8 and I got my food in 1 minute definitiw a new favorite.

I love Popeyes chicken... But this location needs an ENTIRE STAFF CHANGE!! They are rude, discriminatory, and treat the register area as a break room. I've come here over the years thinking it will get better and nothing. Same staff, same ignorant flagrant behaviour. I've seen employees laugh at customers, forget people are outside waiting on an order because of personal conversations, and last visit resulted in seeing an employee not wash they're hands after eating and resuming work!! I don't understand why the owner ignores all these issues, but I will drive out of my way to a different location from now on!