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Feedback gevenHorrible service! The server rolled his eyes at me when he wrote down the wrong order. When I politely inquired about another side dish, he became rude and dismissive. The food was okay at best, but I will not be returning to this restaurant.
We just went by don senors and I will never go back. we ask for a well-lit table because my man cannot see. ask for our drink order we have received and they ask for our dinner order. I gave it to him and he left my young and a teller for my man and not mine or my sons and eat. I asked for refilling, only we got refilled. I asked for my food that the family was made with their food and I had no one yet. I asked about a manager three times. Finally, I asked to go for a box for my food as we stand up to leave, I had to put my food in the box myself. not yet refilling any cheese sauce. I had no dinner and it still cost me $50 not to eat.
Our waiter could not speak English could not understand our order. had to wait for someone to interpret. my baked potato was cold. he could not understand when I asked him to heat it up in the microwave, had to wait for the interpreter again. they finally took the kartoffel to reheat. When I got it back, it was still cold. I gave up the waiter who never came to refill. I had to ask another waiter when I got my fill, there was no ice in my glass. eating was good as a cold potato. I'll give them another try.
The restaurant does not answer the phone for takeout orders and fails to provide assistance when customers try to place an order. Their lack of customer service is evident.
I cannot say for certain if the restaurant was busy or not because it didn't seem like it. We waited for almost 30 minutes without any service before deciding to leave. If I could give zero stars, I would. Multiple waiters saw us and acknowledged our presence but then walked away without helping us. This is not the first time something like this has happened at this restaurant.
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