Lascala's Pronto, Mount Laurel

I have ordered from here many times and although pricey, the food is good. Tonight I ordered online a steak sandwich with extra meat and extra fried onions and a chicken cheesesteak with extra meat and extra extra American cheese (it's an option with online ordering). The weather is terrible which is why we ordered delivery. I waited for over an hour watching TV in the front room of my house to be near the door. I didn't see the driver who left the food in the pouring rain. The bag was soaked. The steak sandwich was made properly. The chicken cheesesteak did not have extra extra American cheese so I called to complain more about the soaking wet bag left on the front step. The delivery driver lied and said she rang the doorbell 3 times. She did not ring once! I was sitting right by the door with my dog who would have barked like crazy if the doorbell rang. When I called I was told to send pictures, which I did and was told the cheesesteak looked fine. My friend got on the phone and went back and forth with the lady on the phone. Voices got loud on both ends and my friend asked for a refund. What in the world happened to customer service? I work in customer service and would fire any employee that doesn't make every effort to make things right. Sorry that your delivery driver got wet, but delivery is her JOB! She is paid and I gave a nice tip!!! I will never order from here again!!! You lost a very good customer!

The worst food I’ve had in a long time, complete waste of $60. The calamari was chewy like bubblegum and seemed like it was cooked hours ago and kept in a warmer. The chopped salad was different than at la scalas in pennsauken. Our pizza was ok and the cheesesteak was meh. We are here before a few months ago and it was good but tonight was far from it. Very disappointed.

Food was good but could have been hotter. Sauce was nice. I didn't like the cheese whiz on the cheese steak egg rolls . Pizza was thin crust and tasty.

Food was very good especially the pizza. I noticed a lot of takeouts and delivery. Prices were pretty reasonable. Only things that need to be improved is the service was not great. I literally had to go to the cooking area to ask for assistance multiple times. There were no utensils and towels on the table when the food was served. The place was ok but pretty dark in the booth areas. Could be more lit. All in all would give it another try.

Everything was awesome. Definitely a different taste of Italy. A small hole in the wall establishment that you should check out.