Dunkin' - Mundelein

I tried to return my croissant but she would not let me return it even though it was burnt and had hair in. Then she proceeded to not give us a receipt so we couldn’t call her manager, The whole time she was giving us attitude and covering her name tag. horrible experience never coming

Wish it had a bigger area to sit down. But the way the space is with it being narrow, I don't think there is really much room. Other DD have a wider area, so their seating area is much bigger and more convenient. This is a more to go orders set up. The service is always good. They are usually very busy when I go.

They have a wonderful service, but unfortunately a poor quality in food. I visited to find hundred of fruit flies and other bugs flying over their donuts and other things. I only came out with coffee, still fearing of possible larvae in it. Please take caution and look if it’s clean before you order here.

My bagel this afternoon was seriously rock hard. Couldnt even bite into it- I dont even think its from yesterday, maybe last week

I went with my friends and I have an allergy so I asked if they can clean the spoon or use a different one and they Worker looked at me and my friend and said No . I also ordered first and then my friends did. My friends got their ice cream first and I got mine like 20 minutes later. I had to ask them where my milkshake was. The worker saw it and then laughed. My friend wanted the Berry Berry Strawberry ice cream the worked said they didn 't have any, my friend looked at the Berry Berry Strawberry ice cream container and there was more left My other friend asked for two favors and only got one favor.