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Feedback gevenGreat place to go for cold food, lip fries. Alot of employees serving cold food. Not sure what they are doing. You wait as if they were cooking it fresh, but a chilly cheeseburger won't even melt the cheese.
My family and I ordered curbside pick up and discovered we were missing an item. I entered the store to find it busy but well kept and was immediately greeted by the cashier. When I informed the cashier they were apologetic and handed it off to theirmanager who also apologized, gave fresh fries all around, and quickly fixed the mishap.
We waited about 8 minutes in line. Had our order repeated to us which was right. Drive just a bit up just to realize they left 2 of the three items off. Then we had to go in. Then the third item that we did get was cold. ????????????? That was my first timeever eating at whataburger and wow what a horrible impression.
I ordered a seven dollar burger, the sweet and spicy bacon burger and have had problems in the past. This burger is supposed to come with grilled onions but they never do it. This time I personally asked the manager to make sure. He assured me that theywould be there. I get home and again of course no onions as promised. This place takes no pride in what they do. Go somewhereelse! I know I will never return!
Had to wait for... ever..... Sadly, the wait at this place makes it a no go 9 out of 10 times. The biscuit was amazing but I waited over 15 minutes in the drive through line. Disappointing.... I know help is hard to find but they had two people sweepingthat might have been better placed somewhere they could help get the food out faster.