Tim Hortons - Napanee

The new morning staff are awesome, way faster, takes no time to go through the drive through.

A compact but fully loaded coffee shop, often the small timmies are lacking but this one has had everything I've asked for. Now mind you there is no spot to sit down, it's simply walk in, walk out or drive thru. Friendly staff and a clean appearance, it's the one I always choose on my way into town.Parking: It's a huge parking lot that is joined with a service station.Wheelchair accessibility: No stairs, and an automatic door. Minimal obstructions.

Ordered cream in coffee and get milk , kinda suck. A number of times coffee is cold.

I've been here multiple times and not everytime is something wrong. But 99% of the time they don't get the order right. Either the drink is wrong or the food is wrong. Today I asked for no tomato on my wrap, and they still put tomato on it which whatever, I can just take it off myself, but when I go to take the tomato off and its rotten!! That's an issue. They need to pay more attention and stop serving out food that is bad and need to stop being so careless.

Drive through is crazy long. I waited 25 min so my kids ended up upset. Not a positive experience and wasnt the first time they have taken that long. People were yelling in the drive thru because they wanted out of the line and couldn't get out.