Potbelly - Naperville

Great sandwiches, but if ordering delivery through Potbelly, be warned that they use door dash for delivery and their drivers don't verify the order is complete before delivery.

The level of incompetence with the employees here is insanely bad. They ask to repeat your order several times and still get it wrong.Girl making the sandwiches is talking on her personal phone while trying to listen to customers at the same time. Manager came out and asked her if she was on her phone....she says no right in front of customers.Place is dirty, no one wipes tables. We waited 15 minutes for a single sandwich to be made.These terrible employees will kill your business. Who is going to want to eat here?Update: I emailed the address that was provided below and received zero response. All around terrible customers service from top to bottom.

This location consistently disappoints. I work close by and have placed an order online a few times to pick up on my lunch and the sandwich has been wrong or over 10 minutes late every time. The workers seem to have no sense of urgency and lack leadership.

Cooks slowly, communicates rudely with the customer

Worst experience I ever had at a Potbelly, very slow service some people walked out, very sloppy sandwiches, slow register person all around poor experience too bad.