The Melting Pot Edmonton - Naperville

Dinner on the melting pot for a birthday. the service was below the previous experiences. unprepared for our table of 6. also the food quality was declining. limited options to herb chicken meat for simple chicken, no tortilla chips for the fiesta fondue, tiny little slice of kartoffel for the veggie tablet, and more. Beverage refills were slow. they can make their money on alcohol, but gave up as they did not often die.

When your paying the prices they are charging if you want extra of something there should not be any pushback from the wait staff...We 've been going to the OG melting Pot in OakBrook Terrance up until it closed.. we know our way around a fondue pot.

This was one of the worst experiences I have had. We waited 30 minutes after our reservation time and were attempted to be seated at a tiny table next to the kitchen for my birthday dinner. We requested a different table and then 10 minutes later we’re taken to the same table. We were not provided menus and, after we received them, our waitress did not show up for 15 minutes. We finally received the wine we ordered about 30 after we sat and the cheese course another 30 minutes later. We finally decided to leave since we had not received our main course nor could we find our waitress after an hour and 15 minutes of being seated (1 hour and 45 minutes from our reservation time). The carpet was dirty with lettuce and other food on the ground. We have been here many times for years but this was a horrible experience.

So delicious and fun! My husband and I just went last night and already want to go back. It was sooo good and worth it!

Server was very busy and told us several times when we asked for something