Smoothie King - Naples

The restaurant has its own unique dishes and allows for customization, even for those who are hesitant to try something new. The staff strictly followed Covid guidelines and provided a safe dining environment. In addition to delicious vegan tacos, Taco Square in the same center offers a variety of vegan options. They also have a bakery with vegan choices available.

I just finished eating a burger at BurgerFi and decided to indulge in a thick and chewy cookie from around the corner.

This 3-star review is based on the expectations one would have for a clean and well-known franchise, or in this case, the lack thereof. The food was good, but the service was lacking. It could have been because there was a large order from Bite Squad just before mine, I'm not sure. The cashier did not offer or ask if I wanted any add-ons, even though I thought my drink came with one. I ended up buying two add-ons, and she never mentioned that I could get a third one for free.

The customer service at this restaurant is excellent, and the smoothies are delicious. However, I have to mention that the music played is often explicit. On my latest visit, there was a song by a female rapper with explicit lyrics discussing her genitalia. This may not be suitable for families.

I am giving this restaurant 2 stars because I ordered a smoothie online through Smoothie King's website and encountered some issues. The first time I tried to pay, it told me to try again later. I reloaded the page and ordered again, and this time it went through. However, when I arrived at Smoothie King, I discovered that they had made and charged me for 2 smoothies. I was alone and did not need 2 smoothies, so I was expecting a refund for one of them due to the website malfunction. Unfortunately, the lady I spoke to was very rude and unhelpful. She told me that I should check my bank account before ordering a second one, even though the payment had initially not gone through. She refused to refund me and insisted that there was nothing she could do. The smoothie itself tasted good, but the poor customer service I experienced was extremely disappointing.