Dunkin' - Naples Manor

Order was completely wrong. Ordered pumpkin cold latte. Medium hot coffee with 1 cream and 1 sugar. No pumpkin flavor. Ticket read 4 cream 5 sugar. Asked for banana nut muffin. Received blueberry. Following week same problem.

Both coffee’s orders were wrong even after addressing it it was still wrong, ordered a breakfast sandwich and was horrible. Egg was cold and so was the bacon. Ended up throwing out my whole order.

Called three times to the store to resolve issue before posting this, no answer on any attempt. Drive thru wait time not bad. ordered several breakfast wraps and munchkins with two drinks. missing three of six wakeup wraps, had to change munchkin order at window because they ran out one car in front of me. one drink was wrong. I gave a three dollar tip on the 35 dollar order because I work in fast food also. However, this order was messed up at several steps and taking it home to my family and not having the order correct was a bad experience.

Trina is awesome at drive through freindly a nd nice and at the jeanne is so nice kind and friendly please give them a eaise

They are always friendly and always make my order right. My favorite Dunkin'.