Bertuca Strategic Management, dba McDonald's

Service was trash took to long for our buffalo sauce and got our order wrong they didn’t make my food spicy and they forgot my fries it was still bomb but they get annoyed easy

English is not the first language at this location, I left the drive thru to come inside to use the kiosk

I think we are ready to be fully automated. The employees do nothing that a robot can’t do. Went through the drive thru, ordered my food. Pulled around to the window where employees never greeted or said hello. Took payment handed my card then my food without saying one word. Robots can do their job. The employees certainly don’t want tot be there or even say hello to customers.

Food here is fresh, fries are hot, friendly service, fast. They are good about customizing food. I order fron the app which makes customization easier.

Alright I'm absolutely done with this is ridiculous I'm going to corporate!!!! Yall have consistently gotten my order wrong and I have been trying to be polite but tonight was ridiculous!!!!! Not only was our food cold an burnt it was also missing half the order!!! The manager was rude and disgusting I gave my receipt and asked for my order or for a refund but she has refused my order or a refund even tho I showed my receipt! I used to be a manager at a fast food restaurant and how this manager acted was uncalled for an ridiculous! All I wanted was a simple refund or the rest of my order. The fact I had to go to another restaurant just to feed the other half of my family is ridiculous. ITS NOT THAT COMPLICATED! I will be going to corporate I wish I could give this place a 0 stars it is not family friendly and the quality is very poor I really hope others be careful when choosing this place ... I'm deeply disappointed in this industry.