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Feedback gevenNashville hot chicken sandwich was delicious and not too hot for an out of towner.
Mediocre is the word that comes mind about my dinner here. And why doesn't the listing just come out and say it's in the Marriott hotel? It would have been a lot easier to find. The manager and my server were good, but the menu is uninspired and the food was just ok.
The food took a very long time to come out, an hour+ and then was very cold. The steak was extremely burnt. And our waiter let us know the kitchen had been having issues and we will get our meal refunded. The manager came by and offered us free drinks so we thought for the inconvenience. However after we enjoyed our drinks, he let us know we could not get our meal refunded. After asking to speak with another manager he gave us the business card of someone who could not and would not be able to help the situation according to the waiter. After receiving the correct business card from the waiter we gave the original card back and promptly left. Making sure to still tip our waiter since it was never an issue of payment, just service. Easily one of the most unprofessional services I’ve encountered. People see black women automatically think we can’t afford nice things. Very disheartening especially during BHM.
I really hate to complain about service during these times but server was rude. We felt we were inconveniencing her. Food was overpriced for lackluster food.
Good tool over an hour and I all 4 of our meals came out cold. Sent them back and the next 4 meals came out Luke warm. Horrible value for your money. Nothing but excuses.