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Feedback gevenThat was our first time in urban winery and it was great. was not very busy at the time we were there what was nice. our waiter was kind and nice. the drinks were great and the apps were good. we will return.
I was unbelievably disappointed with the service at Nashville Urban Winery. There was no wait staff (what was the point of even accepting reservations). The attention to people waiting to order was minimal (even though it wasn’t fully packed). They messed up the food orders and brought out food after it had been sitting under the heat lamp for quite some time. Finally, they “lost” our card swipes after insisting they took them at the beginning to start tabs—they then told us the wrong total, said they would split it between cards...put it all on one card...told us we were “good” and then my friend found multiple pending charges on her card after our leave. Do NOT recommend and will not be back.
Horrible experience. Our server was drunk- Taking shotguns of beer right in front of our table with the kitchen staff. She forgot our order multiple times and tried to add gratuity which we had to ask her to remove. The food was mediocre. Don't waste your time or money.
I had my birthday dinner on the patio and it was fantastic!! Annie was our server and she took care of our 20+ group with ease. 5 stars! Would recommend!
Service is incredibly slow and the place wasn’t even crowded. They forgot one of our meals, we had to continually go in to ask for drinks and when the food came out it was pretty bad. Would not recommend.