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Feedback gevenWent through the line and I ordered 2 slices of pepperoni pizza, my wife ordered some pasta without sauce and got 3 bread sticks. We ask repeatedly after being given the pasta for the bread and they said they would bring it out. My wife had to go get more food from burger King since she only got 1/2 her Vila order. Won't go back here the next trip down we take. All the workers were so irritated or grumpy and it needs to be addressed.
The 2.6 rating this establishment has must be a lie, because I went to this place they are amazing. Martez at the front counter was excellent with his customer service skills. Also, his colleagues are sweet very knowledgeable!
So everybody knows this place is connected to 2 others so cards ring up funny. Use cash if possible
Checked my bank statement a couple of days after I ate at Villa Fresh in Opry Mills Mall. It showed my $17.13 for the pizza, spaghetti and drink I ordered. Then there was a separate charge of $3.39 that I did not authorize. Used to have this happen at Dave Buster's too. Somehow they get away with authorizing a tip outside of your bill or the person at the cash register does it without you know it. It's not much money, but when you combine all the others that I'm sure they do this to, it's a lot. IT'S THEFT!
Pizza was ok and cold. I got the pasta salad, which would have been good if the person didn't dump a gallon of Italian dressing on it. Didn't even ask me about it. My girl got garlic knots with her pizza and the knots are trash. Marinara sauce is watered down and smells bad. Spend $28 for bad food. Screw this place