Purple Carrot - Needham

I cancelled my subscription twice and this last time they reactivated it without my permission and I didnt find out until a box was delivered to my door. Now i have this trash to deal with and a charge that they refuse to refund. Dont subscribe here without reading very carefully how to cancel your subscription when the time comes.

I really enjoyed how it was already measured out so it felt easier to make however I couldn’t afford it one week so I canceled my subscription and got an email confirmation saying it was canceled and got another order charged. Emailed them with no response and got another order sent. They finally canceled but I didn’t pick my meals so I got 2 deliveries that we didn’t even eat ? I’m so disappointed. I feel like they need to make it easier to find to delete account because I had thought it was done and even emailed for confirmation.

$13 for a 500 calorie prepared microwavable vegan meal. Are you [censored] me? I mean, I'm probably the idiot for shelling out, but we are desperately searching for a meal delivery service on a temporary basis. Will look elsewhere. I don't even need to try to the food, the boxes showed up and I looked at the packages. Not enough food.

Amazing food! Always delivered on time as expected. So many options. I can’t believe this is not a 5 star review from everyone. I tried several food delivery companies prior to this and it was a nightmare. Late deliveries, missing food, no options for people who don’t eat meat! The list goes on. I am a huge fan of the cook it yourself PC meals they are delicious and so convenient! Purple Carrot gets an A+ from me.

I'm extremely disappointed with the service and would give 0 stars if possible. My first box was canceled due to ingredient shortages. Then I was told this morning (Thursday! that there was an issue with my payment method so my account was suspended and my celebration box (that I had reserved since it was announced was cancelled a week before Thanksgiving. The deadline to fix the issue was apparently Tuesday night! Why wasn't I informed before then? They have ruined my Thanksgiving with their mediocre communication and service. I cannot recommend them and will not be ordering from them ever again. HORRIBLE company.