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Feedback gevenOrder today, online picked up my order. Went home The one pizza was overly burned. I called back I got the GM that would not give me his name. He would not take the pizza back. He would not refund the pizza or remake the pizza. He basically told me tough luck i dont know what you want me to do about it but i am not replacing it and that he wouldn't do anything for me he said so not nice choice words to me and hung up on me. My husband called back and he did the same thing to him. Very rude, nasty would not give us his name. Extremely unprofessional. He would not give his supervisors name or info for us to file a complaint with, and he hang up on us 3 times and then threatened us with the police, so we are taking it to corporate, so if you do not have to go to this location, do not customer service and food Are terrible. The location in Fort Mojave up the Road is amazing and they are very helpful, this location is my new pizza place. Needles CA location is a BIG DISAPPOINTMEMT for terrible pizza and rude service that's what you can expect to find their.
Always friendly service and always made the way we requested!
Our order today on 5/28/23 was for two sandwiches and one order of Loaded tots. Order correct, delivery was prompt, food was hot and John our driver was on time and very nice.
Idk if these guys know it’s me when I order but they always ruin my food. Never cut it cancel my orders, it’s just sad
The fact that a pizza on promotion is 7.99 online, but becomes closer to 19.00 if you actually phone or enter the store is ridiculous