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Feedback gevenThere is no point in ordering through the drive-thru on the mobile app if they don't allow you to pick it up that way. I have never received a complete and correct order without errors at this location in years. Additionally, the staff at the drive-thru are often too busy chatting with each other, especially late at night, making it difficult for them to accurately take orders.
This restaurant is terrible! The employees and managers are too busy on their phones to take orders. The place is dirty and infested with rats. I stopped going here myself a few years ago after getting sick from the food, but now I have to get food for my clients here.
The service at this restaurant is unacceptable. If you can't handle a customer complaining about their incorrectly prepared food, then maybe you should find a different line of work. The rude gestures and attitude displayed are unnecessary. Keep that behavior in check or take it to a zoo where it might be more appropriate.
This Taco Bell is not a good one. I?ve ordered a black bean quesarito at many, many Taco Bells with no issue. This Taco Bell told me I had to order it online. It doesn?t make sense to me, what is the difference if I order it online or order it inperson? I didn?t have my phone on me at the time so I couldn?t get the one thing I came there for?. I am extremely disappointedand left there hungry. I have worked in the food and service industry for many years, so I get what it is like and I don?t meanto be a demanding customer but I just really don?t understand what the difference is. They could easily make it, but theywouldn?t even tho I had absolutely no way of ordering it online so I had to leave empty handed. There is a Taco Bell a few milesdown the road, I would skip this one and head there!!!!
Young workers, just jamming to music, being a bit loud. Place was dirty, and not fully stocked although there were enough staff to clean and stock since all they were doing were standing around on there phones and talking. People just don't have themindset like we use to about atmosphere and customer service anymore. Definitely need more training.
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