Jack In The Box - New Braunfels

I had ordered 2 Bacon Ultimate Cheeseburger meals. Both burgers had only one child sized patty and two strips of bacon on a child sized bun. This isn't a mistake it is a rip off plain and simple. Then to top it off, the listed phone number is disconnected. So there is no way to call and hold them accountable. I live on the other side of town and I am in no mood to drive all the way back in the rain. If you go here, make sure to check everything you order before driving away.

Why is the dining room not open only the drive thru? There is no sign saying the dining room is closed the doors are locked and the employees just look at you like your crazy. We were down visiting and wanted to go in and eat.

Super long wait in the drive through with only two other cars in front of us. Took about 15 min for us to even be able to order and then another 12 min to get our food. In a drive through that’s not good. Sodas were flat when we went to drive them so we had to stop at the gas station to get some drinks. Just not what it used to be. They used to be an excellent place to eat, gone down hill tremendously.

Horrible very Horrible so I waited to order right now, I kept saying Hello and no answer so I drove to the window I saw window wide open and no one in site so I waited I was going to go around again I see 2 co workers sitting outside talking I said Hi are yall open he didn't respond other then have his hand up for me to wait so he can finish his conversation with his Co worker, they Continued to talk as if I wasn't even there, the lady that was sitting down got up and they both went inside with out saying a single word to me, I then pull around the window again to place a order and just so he could say we're close really??? I dont understand why do people work at places they don't want to be at ???why for a check with horrible rude Customer service. To the Management in charge of Jack in the Box hire some better workers please . This happen tonight 9-25-22 at 8:20 p.m . Will never go back there again .

Jesse in the drive thru was very accommodating and pleasant. I have my order fast. It was fresh and hot