Gates Restaurant Bar - New Canaan

We usually enjoy gates and typically get salads or sandwiches. Their wings are also good and the last time we went to BOGO burger nights it was great. Last night however, we ordered our burgers medium and the cane out well done and very dry. Maybe it was just a bad night? We'll give them another chance.

?Sticky tables.?Bland food.?Disappointing service.Went here Saturday night for our anniversary.What a mistake. ?Ordered martini. They’re out of olives. Entire bar. Out of olives. It’s 7PM.Ordered appetizer. Asked for it be brought out BEFORE entree’s. Ya know. Appetizer.Mediocre wings came out 1.5 minutes before entree. 4/6 wings were actually sauced.Okay. But how’s desert?Ordered key lime pie. Menu says nothing about nuts on the key lime pie. Guess what? Key lime is covered in almonds. Wife has an allergy. Have to send it back.This place needs help. Service was 5/10. Food was 6/10 and overall experience was 3/10.Go elsewhere. I posted photos. Decide for yourself.Fix your restaurant. Customers deserve it.

The waitress was a complete disaster. She never put the food order in. Came over and asked if we were ready to order after 45 min when we had already told her what we had wanted and she had written it down.

Food and service was very good! The Kale salad had an amazing flavor! The Veggie burger was delicious. The ribs and vegan bowl were also good! The steak was a bit overcooked, that was our only complaint. We got to play some pinball after dinner!

Gates has seriously upped its game! My wife and I were pleasantly surprised after a recent visit, a major upgrade from our experience a couple years back. The service was noticeably better, attentive and friendly, and the food? We devoured our bowls – I can still taste the freshness of the tuna in mine – and left feeling happy and satisfied. If you haven't been back in a while, give Gates another try – you might be in for a delightful surprise!