Domino's Pizza - New Castle

I ordered my pizza at 7:04pm using the Dominos application. At 7:09 the application notified me that the pizza was being prepared. I arrived at the store at 7:30. The application said 7:26 so I was 4 minutes late. Went inside the store to pick up mypizza and was told they had not started it yet. My suggestion is to buy from Seasons pizza. It's cheaper and it's ready whenit's supposed to be ready.

Walked in to pick up my order. The whole place was not very clean. manager had very little control of the three workers. Pans falling out of oven I waited 48 min. Plus the initial 20 for my order.. very filthy looking. Never ever again will I be back.

Absolutely appalling. Dead fly was cooked into our pizza. I called and requested a remake in more sanitary conditions and was told by the manager that a. they can?t help the bugs because they need the back door open and b. corporate is aware of the bugissue. Great look for the company. Shocking and disgusting that they?re open if they can?t keep bugs out of their food andmaintain basic food safety standards.

Going down hill quick! Horrible service today. Ordered through the app, it said 11-20min for in store pickup, I get there at 20 minutes, am told it?s not ready rudely by an employee. Another employee walks in and says ?your prioritizing delivery right??I?m annoyed already and 5 minutes later I ask how much longer and find out they haven?t even started my order yet! I ended upcancelling and headed to papa John?s down the street.

Worst service I have even had. I ordered 4 pizzas. 2 came out of the oven and boxed up. The whole time I was in the store the girl was non stop on her phone. The last 2 pizzas come out of the oven, she then boxed them and placed on rack then when intothe back room. The pizza maker shouted out her name to get the pizzas that were about ready to hit the floor. Still on thephone. In comes a delivery driver who asked, May I help you. And low and behold says the girl on the phone, Here 's hisorder. I WILL NEVER WALK THROUGH THOSE DOORS AGAIN AND I 'M SORRY I CAN 'T GIVE IT NO STARS....