Panera Bread - New Haven

The coffee is excellent, the location is fantastic right across from Yale, the egg sandwich is delicious, and the service is friendly.

Great location and relatively quick service. I recommend placing your order online for in-store pickup, especially during lunchtime, as it can get quite busy and you might end up waiting a bit.

As far as quick and easy restaurants go, not a bad option. As far as Paneras go, definitely not the best I've been to. It was fairly evident that the people working here do not put much effort into their work, at least based on the quality of the food and their attitudes. The manager is a nice guy, though.

Panera is not what it used to be. It used to be fun and delicious . Now they are clean and just not as casual. I used to work at Panera years ago. So different. This location- it took over 10 minutes to get my order and it was ridiculously slow. One customer in front of me, and I saw at least 4 team members, yet my simple order of half salad and sandwich took what felt life forever when you 're on your work break. The chicken in salad was dry and blah. The sandwich was okay nothing to be excited about. Nothing here tastes as good as it used to. The dishes were overflowing by the tray station despite the incredibly slow time of day. The upgraded bowls and trays were nice. Bathroom was gross.

I didn't realize it was possible to mess up orders this badly.... 1 didn't get a mac and cheese in the bag, 2 got two slices of bread ??? instead of a baguette, and 3 got an unknown panini instead of a tomato mozzarella flatbread... Thanks a lot panera!!