Carl’s Jr. - New Orleans Louisiana

Placed online order, got there and was told they aren't able to complete the order due to lack of ingredient despite the app showing the order is complete. Ended up leaving with no food but are left with the hassles of contacting my credit card company to file for a chargeback because they said they can't adjust or cancel the order.

They promised to quickly rearrange the glass, I waited 4 hours. They promised to re-glue the stickers carefully, but they did everything very poorly. They said it's your problem. I don't recommend going.

There are three huge potholes right when you drive out of the drive-through and it has damaged many of my tires. It’s the Arcadia location very bad it needs to be fixed and I’ve been telling them for months and nothing has been

The location showed open 24 hours drive thru and 6am for the counter so I placed an online order for pick up at 6am. The order showed completed and my credit card got charged. I went to pick up the order at around 6:20 and waited at least 5 minutes. NO ONE was at the location to answer drive thru and give me my order. I need refund for my order. This wasted my time and I couldn’t give my kid breakfast as planned. I won’t trust the app and order online again without going to physical location.

Burger was good, but the guy at the drive thru didn't give me any napkins with my $13 burger order.