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Feedback gevenWorst customer services with dump employees. I got 2 large items and only ate 1 so my second item is untouched so I asked for a large bowl so I can but my dessert in but the employee said no and she said I can get the 3 small bowls instead of giving me a large one which fit everything. Also, there's probably a hundred large bowls right in front of her but she insistedon giving3 lids for the small bowls. So she rather waste 3 small bowls instead of 1 large. Not sure how they teach their employees but that's jist one of the dumbest thing ever. Will not be going back to this place due to the stupid service.
The Arcadia store is awesome! I did not have to wait in line. The services staff were friendly and helpful. I requested my order customized to the way I like it and they had no problem with that. My red bean soup came out HOT!!! I love it.
Quality of food is not as good as I remembered ~3 years ago! Still taste good but can be better looking. Would appreciate dine-in bowls if the environment is nicer.
The line is long, the tables are dirty, and the food is presented with no care whatsoever, just toppings plopped into soup. It's a very sad and unexpected moment when you open the lid to your hot soup dessert and find it looking nothing like the images on the menu. We pushed all the toppings together and lifted them up to get a decent photo. Would not come back.
Got the Ice Grass Jelly B. I like the genorous amount of toppings that they give. While the toppings are pretty good I wished they would also balance between the amount of shaved ice vs toppings. There seemed to bit little bits of shaved ice buried inside the dessert but not enough to cool off from the summer heat. If there was also the same amount of shaved ice as there are toppings this would be 5/5. I guess will have to try their shaved ice options next time to compare. This comes with grass jelly, boba, red beans and taro